NOTE: If the VA prescription cannot be refilled, you will receive an error message with information on why the prescription was not refillable and guidance on getting assistance. Tap Confirm, and the text in the pop-up box will change to “Submitting your refill request.” Then a pop-up Request Results box will appear to let you know if your refill request was successful. Tap Request Refill and a pop-up Refill Confirmation box will appear. If a VA dispensed medication is detected, you will be redirected to the Scan Successful screen. Follow the on-screen instructions and tap Scan Now. If your prescription label contains a square barcode, tap Scan your VA Prescription on the home screen. Tap Confirm if you would like to refill the medication, and the text in the pop-up box will change to “Submitting your refill request.” Then a pop-up Request Results box will appear to let you know if your VA prescription was successfully refilled. A pop-up Refill Confirmation box will appear asking you to confirm that you would like to refill the medication. Review the information on the Refill Details screen and tap Request Refill. Tap the arrow next to the refill on your device and you will go to a Refill Details screen. Tap Sort to view the list alphabetically by medication name or facility, or chronologically by dispensed date. You will go to the Refill VA Prescriptions screen that shows a list of your refillable VA prescriptions. A pop-up Important Information box will appear. Ask A Pharmacist can help you find a VA pharmacy close to you, understand how VA pharmacies operate and learn about the medications you take.įrom either the Home screen or the Features drop-down list accessible on the horizontal navigation bar, tap Refill VA Prescriptions. To learn more about VA pharmacies and medications, access the Ask A Pharmacist App on the VA App Store. Access additional medication information on My HealtheVet.View additional VA prescriptions in your package.Scan VA prescriptions containing a square barcode.To Learn more about EHRM, visit For those without a compatible mobile device, web-based prescription refills can be found at VA.gov or My HealtheVet. NOTE: VA is undergoing an Electronic Health Record Modernization (EHRM), which may impact whether My HealtheVet and Rx Refill applications are operational at your facility. Refill requests submitted through the app or the My HealtheVet website that are dispensed by a VA Mail Order Pharmacy are easily tracked using the app’s “Track Delivery” feature. The app provides a native mobile interface for the Rx Refill feature found within My HealtheVet. The Rx Refill mobile application (app) allows Veterans to request refills of their refillable VA-dispensed prescriptions, scan their VA prescriptions to access prescription information, track VA prescription deliveries, view VA prescription history from the convenience of their mobile device.
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